Công ty mỹ phẩm tuyển dụng 2023

[Online-HN] Công Ty Mỹ Phẩm Y'OUR Skin Tuyển Dụng Chuyên Viên Chăm Sóc Khách Hàng, Tư Vấn Chăm Sóc Da Full-time 2022

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Công ty mỹ phẩm tuyển dụng 2023

Công ty mỹ phẩm tuyển dụng 2023
COMPANY INTRODUCTION

We're looking for a brilliant Customer Support Specialists and Skincare Consulting Specialist to join our hot Silicon Valley startup, Skin AI LLC. Watch this documentary VTV made about our company and the founders to get a sense of what we do.

Skin AI uses data science to formulate a complete custom skincare regimen for every user based on results seen from people similar to them. You can check us out at y-ourskin.com. You will be working directly with the two co-founders: Hanh Pham, an M.I.T trained data science leader at Pinterest and Jenny Hanh Nguyen, a serial entrepreneur with multiple successful startups in the beauty space.

Công ty mỹ phẩm tuyển dụng 2023

Công ty mỹ phẩm tuyển dụng 2023

Customer Support Agent (Full-time)

Công ty mỹ phẩm tuyển dụng 2023
JOB DESCRIPTION

1. CUSTOMER SUPPORT AGENT (FULL-TIME / HANOI ONLY)

If you're a fresh and energetic graduate who is self-driven, earnest, and willing to learn, then we want you on the team!

  • Position: Customer Support Agent (Fresher/Junior/Mid - up to 2 years of experience)
  • Location: Ha Noi (Both offline & online, team meeting offline twice per week, flexible locations)
  • Employment type: Full-time (No Moonlighting allowed) 
  • Job Industry: Skincare
  • Market: U.S. & Canada

  • After training, possess a strong understanding of the nature of products, services and customer service operations.
  • Proactively and promptly engage in customer queries and effectively address their issues/requests with thoughtful and accurate email responses to ensure the highest level of customer satisfaction. 
  • Closely coordinate with other team members to resolve customers’ requests and follow up actively and efficiently.
  • Actively collect customer insights and bring up ideas to improve and enhance the process and to introduce new features, products, etc. 
  • Other tasks assigned by Managers to support team works and achieve team's goals and company's goals. 

Công ty mỹ phẩm tuyển dụng 2023
REQUIREMENTS

REQUIREMENTS

  • Fluent in written English (IELTS ≥ 7.0 or equivalent, certificate is not compulsory).
  • Strong passion for start-up, customer satisfaction, new products and solutions. 
  • A Can-do attitude and ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity.
  • To be thorough and pay attention to detail while strictly following instructions in order to understand & modify the existing responses/templates to give customers the best support they need. 
  • Patience and the ability to remain calm in stressful situations.
  • Strong sense of responsibility and self-motivated to work proactively. 
  • A great team player who can effectively communicate and work well with other members as a team.
  • Ability to work weekends, flexible hours, and late hours for the US market. (No overnight shift).

Other requirements 

    • Personal Laptop.

    Công ty mỹ phẩm tuyển dụng 2023
    BENEFITS

    BENEFITS

    • Salary: 10 - 14 million VND + bonus (Gross)
    • Probation: 01 month (100% salary) with awesome Training Buddies.
    • Minimum 12 annual leaves, 13th-month salary.
    • Exposure to E-commerce Start-up environment. 
    • Opportunity to learn in-depth skincare knowledge with our team of skincare experts!
    • Becoming a member of an enthusiastic & high-performance team, with monthly team bonding activities and biannual bonding trips! 

    Công ty mỹ phẩm tuyển dụng 2023
    HOW TO APPLY

    • Submit your application via the APPLY NOW button below.
    • Deadline: 23:59 10/23/2022
    • Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.

    Skincare Consulting Agent (Full-time)

    Công ty mỹ phẩm tuyển dụng 2023
    JOB DESCRIPTION

    2. SKINCARE CONSULTING AGENT (FULL-TIME / HANOI ONLY)

    If you are an experienced skincare enthusiast who is eager to test new products, explore the latest solutions to improve skin problems (such as aging, pigmentation, and acne), and passionately offer skincare consulting services with the highest level of satisfaction, then we want you on the team!

    We also welcome fresh or junior beauty enthusiast who is self-driven, earnest, and willing to learn, with a strong determination to have a long-term career orientation in the beauty industry! 

    • Position: Skincare Consulting Agent (Junior/Mid - Minimum 1 year of experience, outstanding fresher are welcome to apply)
    • Location: Ha Noi (Both offline & online, team meeting offline twice per week, flexible locations)
    • Employment type: Full-time (No Moonlighting allowed) 
    • Job Industry: Skincare
    • Market: U.S. & Canada

    • After training, possess a strong understanding of the nature of products, services, and customer service operations.
    • Proactively and promptly engage in customer queries related to skincare and effectively offer consulting services to address their skin issues with thoughtful and accurate email responses to ensure the highest level of customer satisfaction. 
    • Closely coordinate with other team members to resolve customers’ requests and follow up actively and efficiently.
    • Actively collect customer insights and bring up ideas to improve and enhance the process and introduce new features, products, etc. 
    • Other tasks assigned by Managers to support team works and achieve the team's goals and the company's goals.

    Công ty mỹ phẩm tuyển dụng 2023
    REQUIREMENTS

    REQUIREMENTS

    • Fluent in written English (IELTS ≥ 7.0 or equivalent, certificates are not compulsory).
    • Minimum 1 year of working experience in the beauty sector.
    • Strong passion for beauty/skincare, customer consulting, new products, and solutions. 
    • A Can-do attitude and ability to flourish with minimal guidance, be proactive and handle uncertainty and ambiguity.
    • To be thorough and pay attention to detail while strictly following instructions.
    • Patience and the ability to remain calm in stressful situations.
    • Strong sense of responsibility and self-motivated to work proactively.
    • A great team player who can effectively communicate and work well with other members of the team.
    • Ability to work weekends, flexible hours, and late hours for the US market.  (No overnight shift).

    Other requirements

      • Personal Laptop.

      Công ty mỹ phẩm tuyển dụng 2023
      BENEFITS

      BENEFITS

      • Salary: 10 - 14 million VND + bonus (Gross)
      • Probation: 01 month (100% salary) for training with our awesome Skincare Expert.
      • Minimum 12 annual leaves, 13th-month salary.
      • Exposure to E-commerce Start-up environment. 
      • Becoming a member of an enthusiastic & high-performance team, with monthly team bonding activities and biannual bonding trips! 

      Công ty mỹ phẩm tuyển dụng 2023
      HOW TO APPLY

      • Submit your application via the APPLY NOW button below.
      • Deadline: 23:59 10/23/2022
      • Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.

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