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| Question | Answer |
|---|
| Primary benefit of numeric filing?
| Patient confidentiality is preserved
|
| If a patient is unresponsive, what should be assessed first?
| Respiration
|
| The receptionist who is responsible for opening the medical office must arrive how long before office hours begin?
| 15-20 minutes
|
| Information obtained from a completed daysheet?
| Accounts receivable data
|
| Organisms that commonly cause toxic shock syndrome?
| Staphylococcus aureus
|
| The mesentery is located in which body cavities?
| Abdominal
|
| A patient must pay $400 per year for medical expenses before the insurance company will begin to cover any expenses. What term describes this payment?
| Deductible
|
| Pulmonary arteries
| Transfer low-oxygen blood to the lungs
|
| Which is the most effective way to educate new patients about office policies?
| Distribute patient information packets
|
| The term cryptorchidism means?
| Undescended testicle
|
| When collecting a specimen for throat culture, a medical assistant should swab which structure?
| Pharynx
|
| Most appropriate study to detect breast abscesses?
| Thermography
|
| A disadvantage of single-entry bookkeeping is that it
| makes errors hard to spot
|
| A scheduling method in which patients sign in and are seen on a first-come, first-served basis is known as what?
| Open hours
|
| Which cause would give plasma or serum a milky appearance?
| Hyperlipidemia
|
| type of mail service that guarantees delivery by 3:00pm the following day?
| Express
|
| Misspelled
| Nueron (should be Neuron)
|
| Hypo-, in the word hypolipemia represents what word parts?
| Prefix
|
| A diaper rash on a pediatric patient may indicate what?
| Renal dysfunction
|
| A device that digitizes and converts images into an electronic format?
| Scanner
|
| The main body part involved in the metabolism of drugs is the
| Liver
|
| Refers to the process of determining the circumference of an infant's head?
| Mensuration
|
| Depakene is a type of
| Antiepileptic
|
| What part of a prescription provides directions to the pharmacist?
| Inscription
|
| An eye examination using a Snellen eye chart tests what?
| Distance visual acuity
|
| The first cervical vertebra is the
| Atlas
|
| You are alone, providing CPR for a very small three-year-old child. What is the correct technique to follow in performing chest compressions on this child?
| Use the heel of one hand
|
| A record must be maintained for all drugs dispensed in the medical office that are classified in which schedules?
| II, III, IV (ALL THE ABOVE)
|
| Who should correct an error in a patient's chart?
| Ther person who originally charted the entry
|
| What type of mail provides proof that a letter has been received?
| Certified
|
| According to the American Association of Medical Assistants (AAMA), how often is recertification of the medical assistant (CMA) credential required?
| Every five years
|
| The combined contraceptive pill contains
| Both estrogen and progesterone
|
| An amount that constitutes an addition to revenue is called
| Credit
|
| The type of listening that occurs when the medical assistant does not offer advice or give assistance is
| Passive
|
| type of memory used in computers
| RAM
|
| During a surgical procedure, tissue is cauterized to accomplish what?
| Burning or cutting of tissues
|
| What parts of a prescription indicates the number of tablets to be dispensed?
| Superscription
|
| How many digits make up an International Classification of Diseases, Clinical Modification (ICD-CM) code that is listed at the highest level of specificity?
| 5
|
| The sudden onset of a disease marked by intensity is described as
| Acute
|
| The amylase test is used for disorders related to the
| Pancreas
|
| A substance that is released from an injured cell is called a(n)
| Histamine
|
| To comply with Medicare guidelines, the physician must write off what charges?
| Disallowed charges
|
| Recommended screening test for tuberculosis?
| Mantoux
|
| The plural of calculus is
| Calculi
|
| To ensure that refrigerated specimens are preserved properly, it is most important to check what on a daily basis?
| Temperature
|
| The disbursement journal maintains a record of business expenses for each
| Month
|
| The physician has just arrived and several patients are waiting to be seen. Which patients should the physician see first?
| A walk-in patient complaining of pain radiating to the left arm
|
| The medical assistant is drafting a letter on the computer using a model document. Which refers to the model document in this example?
| Template
|
| Which medication is used to treat patients with hypertension?
| Hydralazine (Apresoline)
|
| What pieces of mail should be delivered directly to the physician?
| A meeting notice from a medical society
|
| In an emergency situation, patients with which condition should be treated first?
| Shock
|
| The white and outermost layer of the eye is called the
| Sclera
|
| If a drop of blood does not form after capillary puncture, what should be done?
| Apply steady pressure
|
| An appropriate collection technique?
| Sending a payment reminder in the form of a statement or letter when the account is 30 days past due
|
| The number of pages most often recommended for a resume?
| 1
|
| A patient has a sudden decrease in blood pressure after an acute hemorrhage. The primary cause is a decrease in what?
| Blood volume
|
| The sympathetic action of the pupil of the eye is
| Dilation
|
| The prefix milli- means?
| one-thousandth
|
| Measurement of which serum levels is a liver function test?
| Asparate transaminase
|
| Furosemide is prescribed for
| Congestive heart failure (CHF), Nephrotic syndrome, Hypercalcemia (ALL OF THE ABOVE)
|
| Performed to detect the presence of human chorionic gonadotropin (HCG)
| Urine pregnancy test
|
| Nutrient most essential for normal bone development in the fetus?
| Calcium
|
| Computer menu selections changes the typeface in a document?
| Font
|
| When dealing with a seriously ill patient, you should
| Avoid empty promises
|
| Instrument used to expand and separate the walls of a cavity to make examination possible?
| Speculum
|
| The most common type of anemia is
| Iron-deficiency
|
| The subject line of a letter appears
| Two lines below the salutation
|
| A medical assistant should NOT do what when answering the telephone?
| Give the caller the medical assistant's name first and then the name of the office
|
| The thalamus
| Acts as a relay station for sensory impulses
|
| Standard letterhead is
| Used in general business correspondence
|
| Prefix meaning "bad, difficult, painful"?
| dys-
|
| Bookkeeping term that refers to charges on the patient's account?
| Debits
|
| Diagnostic study that uses high-frequency sound waves to produce an image of a patient's internal organs?
| Ultrasonography
|
| Medication that is most appropriate for a patient with depression?
| Zoloft
|
| Terms that refers to the balance due to a creditor on a current account?
| Accounts payable
|
| Item that is a capital purchase for the medical office?
| Autoclave
|
| Class of drugs that is most appropriate for a patient with a persistent cough?
| Antitussives
|
| A patient should be advised to bring an insurance card to each appointment for which reasons?
| To identify changes in the patient's current insurance coverage.
|
| A fungal infection of the skin that forms a ring-like pattern?
| Tinea
|
| Suffix that means "beginning, origin, production"?
| -genic, -genetic (BOTH)
|
| A 26 yr old woman has swallowed an overdose of prescribed sleeping pills. She is unresponsive. When opening her airway, you find she is gasping for breath & not breathing normally at all. Using a pocket mask, you provide 2 rescue breaths & check for signs
| Provide rescue breathing at a rate of one breath every five seconds
|
| Used in preparing a blood smear slide?
| Spreader slide
|
| A physician may order a stool culture if he or she suspects
| Cancer, Protozoal infection, Bacterial infection, Colitis (ALL OF THE ABOVE)
|
| What can increase blood pressure?
| Fear of medical personnel
|
| Cells that can release histamine and heparin?
| Mast cells
|
| The suffix -kinesia means
| Movement
|
| Term that describes the technique used when the medical assistant repeats this back to the patient: "So you have a lot of difficulty sleeping because of your pain?"
| Paraphrasing
|
| The most common causative organism of meningitis in adults is
| Neisseria meningitides
|
| Lidocaine is a type of
| Antiarrhythmic
|
| If a pt has an abnormally low hemoglobin value, what additionally hematology values would also be abnormally low?
| Hematocrit
|
| Operative Procedure: Left thyroid lobectomy w/ removal of the isthmus. A MA preparing an insurance claim for the operative procedure shown above should select coding for which body system?
| Endocrine
|
| The MA calls the endocrinologist to schedule an apt for a pt who has type 1 diabetes mellitus. To avoid hypoglycemia in the patient, what appointment times should the medical assistant request?
| First appt in the morning
|
| Recommended age to administer the first Haemophilus influenza type b immunization to a child?
| Two months
|
| The combining form xer/o refers to something
| dry
|
| Route of administration for parenteral medications?
| Injection
|
| Position most commonly used for pelvic examination?
| Lithotomy
|
| According to the Patient's Bill of Rights, what is a patient right?
| To expect continuity of care
|
| Structure that is located in the thorax?
| Bronchus
|
| Check drawn by the bank and made payable out of the bank's account?
| Cashier's check
|
| Most appropriate response by a medical assistant who answers a prank telephone call?
| Hang up the telephone
|
| An area of dead cells due to a lack of oxygen is called
| Infarction
|
| In the matrix scheduling system, medical assistants should block off
| Physicians' lunch hours, Visits with drug company representatives, Time for performing hospital rounds (ALL OF THE ABOVE)
|
| Medical assistants should NOT take what action when opening mail?
| Open the physician's personal mail
|
| Misspelled word
| Vacsine (Vaccine)
|
| Drug type used to reduce cholesterol?
| Hypolipidemic
|
| The combining form ot/o means
| Ear
|
| International Classifications of Diseases, Clinical Modification (ICD-CM) code that should be used to indicate the cause of injury, such as a fall?
| E880.9
|
| Medical records that should be filed first in a terminal-digit numeric series?
| 24-53-16
|
| A type of tickler file?
| Subject
|
| According to US Postal Service guidelines, the correct state abbreviation for an envelope addressed to Boston is?
| MA
|
| A circle around an abbreviation indicates that it should be
| Spelled out
|
| Correct spelling for the term describing an area of ossification of bone?
| Epiphyseal
|
| Statement that best describes the problems that are most commonly present in children or infants whose condition deteriorates due to cardiac arrest?
| Most cardiac arrests in children are preceded by severe airway and breathing problems or shock.
|
| Which basic computer software operation obtains a saved file?
| Retrieving file
|
| Cromolyn is used to treat
| Asthma
|
| You are providing rescue breathing to an unresponsive, nonbreathing child who shows signs of circulation. How often should you provide rescue breaths for this child?
| Once every three seconds (twenty breaths per minute)
|
| Butenafine is prescribed to treat?
| Athlete's foot
|
| What step must be taken to recall a mailed letter?
| Call the post office
|
| If a patient weighs 165 pounds, how much does he or she weigh in kilograms?
| 75 kg
|
| What action is most appropriate to ensure the security of electronic medical records?
| Restricting access to information based on each user's job function.
|
| The production of heat needed to use food is called?
| Thermogenesis
|
| Scheduling two or more patients in the same slot is known as?
| Double booking
|
| Serum sickness is what type of sensitivity?
| III
|
| The combining form cheil/o means
| Lip
|
| Device that is used to keep irregular flows of alternating current electricity from damaging computer components?
| Surge protector
|
| Body's first line of defense against infection?
| Skin
|
| Collected for a complete blood cell count?
| Whole blood
|
| When practicing sterile technique, the medical assistant should use which instruments to set up a sterile field?
| Transfer forceps
|
| Standard precautions require that examination rooms, equipment, blood spills, and other potentially infectious materials be cleaned with what?
| Bleach
|
| Device required to perform mensuration (measurement of infants head circumference)?
| Measuring tape
|
| Portion of a centrifuged urine sample used for microscopic examination?
| Sediment
|
| A daysheet provides complete and up-to-date information about
| Accounts receivable
|
| Most important consideration when scheduling patient appointments?
| Urgency of patient need
|
| What action should a medical assistant take if a caller wants to talk to a physician but refuses to identify him or herself?
| Ask the person to write a letter to the physician and mark it "personal"
|
| Procedure that requires that surgical asepsis be maintained?
| Aspiration of fluid from a cyst in the breast
|
| Muscle that is located in the torso?
| External oblique
|
| Thermometer that can be used with uncooperative patients of any age?
| Tympanic membrane electronic
|
| When performing electrocardiography, which chest leads should be placed at the fifth intercostal space at the junction f the left midclavicular line?
| V3
|
| Biohazardous waste must be collected in impermeable polyethylene bags that are what color?
| Red
|
| A synapse is
| The junction between two neurons
|
| An extension used to identify a word processing file?
| .txt
|
| Sensitivity testing is used to determine
| A pathogen's susceptibility to antibiotics
|
| Drugs that increase urine secretion are
| Diuretics
|
| The condition in which one of the sex chromosomes is missing is called
| Turner's syndrome
|
| Term that refers to an advance directive made by an individual that specifies his or her end-of-life wishes?
| Living will
|
| When a urine culture is being performed, the urine should be incubated on the culture dishes for how many hours?
| 24
|
| The physician prescribes Prozac 60 mg per day for thirty days. Prozac is available in 20 mg tablets. What is the correct number to be dispensed?
| 90
|
| The proofreaders' mark "#" represents what?
| Add a space
|
| The anticoagulant EDTA is most appropriate for a blood specimen that has been collected for
| Complete blood cell counts
|
| Term that means "fainting?"
| Syncope
|
| Injections administered under the skin and into the fat layer?
| Intravenous
|
| A telephone feature that answers calls and has a recording that identifies services available by pressing a specific number is known as?
| Automated routing unit
|
| A 5 yr old boy w/ leukemia is brought to the office for follow-up exam after spending several days in hospital undergoing many invasive procedures. On arrival to the office, he has "white-coat syndrome" reaction. What best describes the child's reaction?
| Anxious
|
| Misspelled word
| Homerous
|
| NOT a characteristic of the Endocrine system?
| It is responsible for many conscious and unconscious activities
|
| Most likely adverse effect in a patient who takes a beta-adrenergic blocking agent?
| Bradycardia
|
| Through the US Postal Service, a package of books that weighs 90 pounds
| Canot be sent because it exceeds weight limits
|
| Type of insurance that covers medical expenses for patients who are injured on the physician's property?
| Liability
|
| A mechanism involved in healing ulcers?
| Reduction of gastric acidity, Enhancement of mucosal defenses (BOTH)
|
| Fluoxetine is a type of
| Antidepressant
|
| The abbreviation NP stands for
| New patient
|
| True statement about a typical purchasing procedure in a medical office?
| An authorized person should be in charge of purchasing, Receipts of goods should be recorded, High-quality goods should be ordered at the lowest price, Shipments should be checked against packing slips (ALL OF THE ABOVE)
|
| Thrombophlebitis occurs most commonly in the
| Lower legs
|
| The part of the brin responsible for visual recognition is the
| Occipital lobe
|
| Horizontal plane that divides the body into upper and lower portions?
| Transverse
|
| Provides detailed information about the potential hazards of chemicals used in the physician's office?
| Material Safety Data Sheets (MSDS)
|
| Epinephrine is a(n)
| Adrenergic
|
| Body system that contains the cervix and fallopian tubes?
| Reproductive
|
| A type of hormone?
| Secretin
|
| In a medical record, dyspepsia should be recorded under which body system?
| Digestive
|
| Hospice programs were developed to provide care for which types of patients?
| Terminally ill
|
| A MA is paid biweekly & earns a reg rate of 10.50/hr. Her employer pays 1.5 times the reg rate for any hrs exceeding 80 w/in a 2-wk time period. During the past 2 weeks, she wrkd 82 hrs. What represents her gross earnings for this biweekly time period?
| $871.50
|
| Spelled correctly?
| Papillae
|
| Certified mail is used to send
| Documents, contracts, and bankbooks
|
| Type A blood has
| A antigen on the red blood cells and B antibodies in plasma
|
| The three bones in the middle ear that amplify vibration are called
| Auditory ossicles
|
| You are babysitting your infant nephew. you are alone and find the infant unresponsive. Which is the best action?
| Begin the ABCs of CPR and then phone 911 after one minute of rescue support
|
| What should be placed on top of a stack of incoming mail for the physician's attention?
| Consultant's report
|
| When an patient contacts the medical office to terminate the treatment contract, which is the most appropriate initial action by the medical assistant?
| Document the notification in the patient's medical record
|
| A patient with Addison's disease should be examined by what type of specialist?
| Endocrinologist
|
Why are patients instructed to fast before surgery? Regardless of surgery type or site, we want the stomach to be empty before having anesthesia, because anesthesia can reduce your body's ability to protect and prevent food or acids from the stomach from entering the lungs.
