What is it called when the consumers focus on a celebrity instead of the actual product or service?

Blog Post By: Kali Kraft, Baer Performance Marketing Intern

Celebrities are plastered all over TV, social media, magazines, and any other place you’d find an ad. But do those endorsements truly lead to an increase in sales of a product? In short, yes, but there can be some drawbacks that you may want to consider before choosing a celebrity to represent your brand. Here are some advantages and repercussions of celebrity spokespeople on the brand in which they’re promoting.

Pros

  • Builds credibility

People are attached to their favorite celebrity, and they are generally well-trusted by their fans. If they use your product, it shows their fans that it is a product worth using and builds trust in your brand. Seeing a celebrity attach their name to a product also reassures consumers of the quality of your product. The celebrity would be at risk for damaging their reputation if they endorsed a product that’s quality was lacking.[1]

  • Makes your brand stand out

Using a celebrity to represent you helps to differentiate your brand from competitors. It also can improve ad recall, making consumers remember your ad and that your brand is connected to their favorite celebrity.

  • Opens up new markets

Choosing the right celebrity can open up your brand to new markets. For example, when Nike wanted to expand from primarily sponsoring tennis and track, they partnered with Michael Jordan – and this partnership has been so successful it has expanded into its own subsidiary company.[2]

Cons

  • Celebrity images change

When you sign on a celebrity to endorse your brand, you sign on to everything that comes with them. While this usually means bringing in some of their fan base as customers, it can lead to disaster if a scandal occurs. A prominent example of this was Tiger Woods in 2009, when rumors of his infidelity surfaced and brands began to drop him as a sponsor to avoid the backlash from consumers. Nike didn’t immediately release him as a sponsor and lost customers as a result.

  • They may overshadow your brand

If a celebrity is too big, their popularity might instantly overshadow your brand. If the ad focuses too much on the celebrity, it can cut out brand recognition in the minds of consumers.[3] This can also become a problem if a celebrity is endorsing multiple products at the same time, as they might see the celebrity and associate it with another brand.

  • Endorsements are expensive

This may seem obvious, but getting a celebrity endorsement typically requires shelling out a pretty substantial chunk of money. Pepsi decided it was worth the price when they signed on with Beyonce for a whopping $50 million 10-year endorsement contract, but if you aren’t a multi-billion dollar company, it’s important to assess if the increase in consumer interest and revenue is worth the cost of the endorsement.[4]


[1]http://www.cnn.com/2009/OPINION/12/16/elberse.athlete.endorsements.tiger.woods/index.html
[2]http://frog-dog.com/the-advantages-and-disadvantages-of-celebrity-endorsements/
[3]https://product2market.walkme.com/pros-cons-celebrity-marketing/
[4]https://successstory.com/spendit/most-expensive-celebrity-endorsements

What is it called when the consumers focus on a celebrity instead of the actual product or service?

Celebrity ties can do wonders for brands--and can hurt them, too.

From Humphrey Bogart and Lauren Bacall advertising Robert Burns Cigarillos and Betty Davis selling Lustre Cream Shampoo to Bill Cosby and Jello Pudding, companies have long loved using celebrities to endorse their brands. And who can forget Brooke Shields’ famous line, “You wanna know what comes between me and my Calvins?”

It’s true: Celebrity endorsements can reap huge rewards for a brand. Yet they have numerous pitfalls that companies should consider before developing an endorsement program.

The Benefits of Celebrity Endorsements

  • Build brand equity. Prior to Michael Jordan, Nike primarily sponsored tennis and track athletes. Nike wanted expand into new markets. Who better to sign than one the most electrifying young athletes in sports? The Nike-Jordan partnership has blossomed into its own multibillion dollar subsidiary company, Air Jordan.
  • Help people remember ads.Celebrity endorsements can improve ad recall, according to researchers Jagdish Agrawal and Wagner Kamakura. When people would see or hear Dennis Haysbert on the show “24,” they associate his voice with Allstate.
  • Make people believe the product contributes to superstar status. Mobile One uses NASCAR superstar Tony Stewart to endorse its brand, which leads consumers to believe that Motor One oil contributes greatly to the performance of his car—and his success.
  • Stand out. Research from Charles Atkin and Martin Block suggests that “celebrities may help advertising stand out from the surrounding clutter.” People like watching George Clooney or Natalie Portman more than local dentists and attorneys.

Note: It takes time and repetition for association to occur. Celebrity endorsements are not short-term tactics.

Selecting a Celebrity for a Brand

Brands are important company assets. Advertisers need to select celebrities who represent the image and promise of their brands. (For more information on brand promises, read FrogDog’s article series on branding.) Not all celebrities fit with all brands.

For example, at the height of “Sex and the City,” Sarah Jessica Parker signed on as a face of Gap. However, Parker was so closely associated with her show’s haute couture style that the association didn’t resonate with consumers. In 2005, Gap replaced her with Joss Stone and Keith Urban, who are more likely to wear Gap-style clothing in the public eye. Since then, Gap has continued to use celebrities who align better with their brand, such as the Avett Brothers and Kaki King.

The Risks of Celebrity Endorsement

Yet even if a celebrity is a good fit for the brand, using one for endorsements has its own set of possible risks:

  • Images change. Celebrities make mistakes. And when they do, they can affect the brands they endorse. In 2009, Tiger Woods’ public image crumbled after his infidelity with a number of women, including pornography actresses, hit the news. General Motors, Gillette, Accenture, and Gatorade dropped Tiger to avoid negative perception. Nike stuck around and lost customers. And the golf industry as a whole saw a major revenue slow-down with no Tiger on the course.
  • Celebrities become overexposed. At the height of Tiger Woods’ popularity, he endorsed over ten companies at once. When a celebrity works with so many companies, the celebrity’s credibility may suffer. People may feel that the celebrity will endorse anything to make a buck.
  • Celebrities can overshadow brands. Consumers may focus on the celebrity, not the product. This is a particular danger when celebrities endorse multiple products at a time. David Beckham endorses a number of companies, which feature him prominently in print advertising. However, his image as the focal point of advertising devalues many products. Do you remember the brand or do you remember David Beckham?

Thinking about using a celebrity for endorsement? Not a bad idea. But you might want to think twice—it’s a possible minefield.

Need help with branding for your company? Call FrogDog today!

Image courtesy of Savatore Vuono/ FreeDigitalPhotos.net

Posted: Feb 11, 2013
Updated: Aug 05, 2020

What is it called when a celebrity is advertised as using a product or service?

Celebrity branding or celebrity endorsement is a form of advertising campaign or marketing strategy which uses a celebrity's fame or social status to promote a product, brand or service, or to raise awareness about an issue.

What marketing strategy uses celebrities?

Celebrity endorsement attaches the fame of a celebrity to a brand or product. With this strategy, you are getting people who are idolized to associate themselves with your product so people want to buy it. Influence marketing creates word-of-mouth advertising using people that are trusted in certain circles.

What is celebrity endorsement theory?

Celebrity endorsement theories. Those theories are constructed about the effectiveness of a celebrity in promoting a product. Source based theories such as source credibility theory and source attractiveness theory can be considered.

What is celebrity product congruence?

According to congruence hypothesis, Kamins (1990) concluded that "the use of a celebrity spokesperson (endorser) seems to be effective for a product that enhances physical attractiveness". These results suggest that the spokesperson's characteristics act on the nature of the advertised product.