How do I find my NAS on my network?

There are times when you need to find your Synology NAS on the network. Especially, when you’re setting up a new Synology NAS. You may also want to find your Synology NAS after the initial setup (once the DSM operating system is installed) is complete.

In this article, I am going to show you ways you can find your Synology NAS on your network. So, let’s get started.

Table of Contents:

  1. Finding Synology NAS with Web Assistant
  2. Finding Synology NAS with Synology Assistant
  3. Conclusion

Finding Synology NAS with Web Assistant:

To find Synology NAS on your network, you can use the official Synology Web Assistant app from your favorite web browser.

To access Synology Web Assistant, visit http://find.synology.com from your favorite web browser.

Synology Web Assistant will find your NAS on your network. You can click on Connect to access your Synology NAS.

How do I find my NAS on my network?

If you have multiple Synology NAS running on your network, you can click on the arrows of Synology Web Assistant to navigate between them.

How do I find my NAS on my network?

Finding Synology NAS with Synology Assistant:

Synology Assistant is an official Synology desktop app. It is used to search for Synology devices on the network. To learn more about Synology Assistant and how to install Synology Assistant on your computer, read the article How to Use Synology Assistant?

To find your Synology NAS on the network, open the Synology Assistant app and wait for it to scan your network for available Synology devices. Once the scan is complete, the Synology devices on your network will be displayed as marked in the screenshot below.

How do I find my NAS on my network?

To connect to your Synology NAS, select it and click on Connect.

How do I find my NAS on my network?

Conclusion:

In this article, I have shown you how to find your Synology NAS on the network from a web browser using Synology Web Assistant. I have also shown you how to find your Synology NAS on the network using the official Synology Assistant app.

About the author

How do I find my NAS on my network?

Freelancer & Linux System Administrator. Also loves Web API development with Node.js and JavaScript. I was born in Bangladesh. I am currently studying Electronics and Communication Engineering at Khulna University of Engineering & Technology (KUET), one of the demanding public engineering universities of Bangladesh.

Summary: Are you unable to see your NAS device on Windows 10 system and unable to access data? In this post, we’ve discussed some methods and workarounds which would help you to fix the NAS device not visible issue on Windows 10 system.

Quick Navigation

  1. Overview
  2. NAS Device Not Visible on Windows 10
  3. Enable SMB 1.0/CIFS File Sharing Support
  4. Fix NAS drive not showing on network windows 10
  5. Conclusion

Overview: NAS devices are used for running business applications and sharing, storing, and accessing files remotely. They’re typically connected to a network so that all the users (with permissions) on the network can access them from different devices.

Imagine a situation when the NAS device is not visible on Windows and you’re unable to access it. You may lose access to all the data stored on it. See the case below reported by a user on the Microsoft community forum:

User’s Query on a forum:I have 4 different computers, all running on Windows 10. My NAS devices are attached to my home network, and neither will show up under “Network” on any of the Windows 10 machines. The odd part is that on a couple of older/previous Windows builds, the NAS devices would pop right up.

The rub is that both NAS devices showed up and worked fine in Win7 and Win8, and even on a few of the preview builds of Win10.

 Any advice on ‘how to get to these devices, and be able to use them’ would be great!

From the above user’s query, it can be understood that the NAS devices don’t show up on newer Windows 10 builds. However, they are visible from other Windows 10 systems with previous builds.

This may have happened due to various reasons such as:

  • Windows network-related settings have changed after the Windows 10 update (newer version of Windows 10).
  • The user changes the settings on the Windows system, resulting in the NAS drive is not visible.
  • NAS drives have some issues.

However, there are some methods by using which you can fix NAS visibility issues on Windows 10.

Also Read: An introduction to NAS, its applications, and RAID

[FIXED]: NAS Device Not Visible on Windows 10

You can try the given fixes to make changes to the network-related settings on Windows 10 system. This can help you fix the networking issues between NAS and Windows 10 PC on the network.

[NOTE]: Before following these fixes, make sure that your NAS is configured to be discoverable by Windows devices and has all the latest updates installed on it.

FIX 1. Enable NetBIOS over TCP/IP

Step 1. Click the Windows icon (Start Menu) and select Settings.

How do I find my NAS on my network?

Step 2. On the Windows Settings window, select Network & Internet to open a Status window.

How do I find my NAS on my network?

Step 3. Click Change Adapter Options.

How do I find my NAS on my network?

You’d be able to see all the network adapters on your systems such as Ethernet, Local Area Connection, and Wi-Fi.

Step 4. Right-click an adapter you use for accessing the NAS device and click Properties

How do I find my NAS on my network?

Step 5. Check/tick (if not checked) Internet Protocol Version 4 (TCP/IPv4), select it, and click the Properties button.

How do I find my NAS on my network?

Step 6. Click the Advanced button on the window that pops up.

How do I find my NAS on my network?

Step 7. On the Advanced TCP/IP Settings window, choose the WINS tab, select Enable NetBIOS over TCP/IP, and then click OK to save changes.

How do I find my NAS on my network?

Step 8. Close all the windows that you opened while making these changes.

Step 9. Repeat these steps for all the adapters you use for your NAS drives.

FIX 2. Enable SMB 1.0/CIFS File Sharing Support

[IMPORTANT]: Microsoft recommends NOT to use SMBv1 due to several known security issues. If you don’t wish to use this method, you can use the workarounds discussed later to fix the issue.

Step 1. On your Windows 10 PC, launch Control Panel and click Programs.

How do I find my NAS on my network?

Step 2. In the Programs window, Turn Windows features on or off.

How do I find my NAS on my network?

Step 3. Grant Admin permissions (if prompted).

A Windows Feature screen would open.

Step 4. Scroll and locate SMB 1.0/CIFS File Sharing Support.

Step 5. Check (tick) SMB 1.0/CIFS File Sharing Support checkbox, and click the OK button.

How do I find my NAS on my network?

Also Read: How to Minimize the Risk of Data Loss from NAS Devices?

Some Workarounds to Fix NAS drive not showing on network windows 10

  • If you’re logged in to your Windows 10 system from Microsoft Account, log out of it and log in as a local user.
  • Try using Wi-Fi to access the NAS device.
  • Press Windows + R to open a Run dialog box, and type “\\NAS address=”” ip=”” to view your NAS in Windows 10 File Explorer.
  • Map NAS shared folders as network drives on your Windows system.

To map NAS shared folders:

  • Navigate to Windows File Explorer >> This PC.
  • Right-click This PC and choose Map Network Drive.
  • Choose a drive letter from the Drive dropdown, type “\\NAS IP ADDRESS\SHARED FOLDER NAMEin the Folder textbox, and click Finish.

Conclusion

If you’re still unable to see/access the NAS device on Windows 10, try accessing it from a working Windows 8 or lower version of the Windows system on the same network as NAS.

If the NAS device is still invisible, there might be some issues with your NAS device. In such a case, your data on NAS disks might be at risk. Check the health of NAS disks (refer to NAS user manual or contact manufacturer to check disk health). If you find a problem with any of the disks, check Stellar NAS data recovery to recover your crucial data.