 5.0 out of 5 stars Love it! Best gift I’ve given mom!! I ordered this product as a gift for my mom. She had seen it at her friend’s house and has been dying to get it. I have to say, Skylight did not disappoint! She LOVES IT! It was super easy to set up and send photos to. My mom placed it in her living room and I send her photos of the kids all the time!! The photos immediately pop up on her frame and she’s able to let me know that she likes the photos by tapping the heart. Thank you Skylight for allowing my mom to easily see photos of her grandkids!! Reviews with imagesTop reviews from the United StatesThere was a problem filtering reviews right now. Please try again later.Reviewed in the United States 🇺🇸 on September 12, 2022 We originally bought this for my Mother in law on her birthday. She lives in Poland and while they were visiting we thought it would be a nice present to have. The fact we can just send photos directly to it was the biggest factor in our deciding to buy it. Unfortunately we had an issue with the first unit that came so had to reach out to tech support. They immediately jumped on it and sent us a new unit within 3 business days. After that I messed up something with setting her account up again and tech support was right on it and, even though all communications were via email, had me situated in less than an hour. 100% recommend. Reviewed in the United States 🇺🇸 on August 19, 2022 This photo frame has been a game changer for sharing pictures with my mom. We live many hours away from one another and although I text her pictures, I never print them for her. With this frame, she loves getting new pictures of her grandkids weekly and having them displayed in her living room. Picture quality is great, it’s easy to set up (step by step instructions included) and the app is easy to utilize as well. It only takes 15-20 mins to get everything done. The only issue I have experienced is attempting to send too many pictures at once, when this occurs they do not download properly. So if I have a bunch I want to upload I do about 10 at a time. Overall, I would highly recommend this frame for your home or as an awesome gift! Reviewed in the United States 🇺🇸 on August 26, 2022 Very easy to set up and add new photos when the mood strikes. I have this on my kitchen counters to add a bit of decor. Fun to watch photos scroll by while I'm cooking. At any rate, I'm not technically savvy at all, and I had no problems getting this thing set up. I love being able to easily transfer photos from my phone to this photo frame. I take photos with my phone and then never get around to doing anything with them. Or I post them to Facebook but then I still don't have them displayed. My husband and I have had a lot of fun with this. A cool hobby. Reviewed in the United States 🇺🇸 on August 9, 2022 I moved to Florida and my family is all in Maryland. When I got pregnant it was so hard being away from my family. Shortly after I had my daughter in April I bought a Skylight Frame for my parents so they can watch their granddaughter grow up. We do lots of trips back and forth but so much changes with
babies! Reviewed in the United States 🇺🇸 on August 30, 2022 This frame is really awesome. You don't have to get the app, but I highly recommend it. With the app, you can see what the rest of the family has sent to the frame, save any pictures that you would like and it's much more efficient. My parents LOVE this frame! I send photos and videos every day and it's incredibly easy. The whole family sends photos and my parents just sit and watch that frame for hours. If you have kids and grandparents, get them this frame. It's really cool. Reviewed in the United States 🇺🇸 on September 5, 2022 It has been and is too great for words. A gift to myself. Not able to travel and loosing out on family activies. It was time to do something for Carol. Reviewed in the United States 🇺🇸 on December 10, 2018 I'll start by saying I barely write reviews. Only when something is really good or really bad. This product was the latter. It started off ok...nice looking frame. Very quick set-up. We purchased as a holiday gift for my mother (65 y/o and somewhat tech savy) who lives a plane ride away so we could surprise her with pictures of our family now and then. We really liked the email option. Our kids set-up the custom email address and it was somewhat inappropriate, so I reached out to customer service to see how to delete it and set-up another. It took a day or so, but they got back to me and reset the frame. I thought this was inconvenient that we couldn't do it ourselves especially since all the uploaded photos on the old address were now removed, but wasn't that concerned at first. We started to upload photos to the new address and noticed that the mail icon and timer appeared in the upper right hand corner. It didn't go away for over two weeks that we had the product. Meaning that it was trying to download and couldn't. The photos also lagged in spots and I received messages that "ourskylight is not responding". Also the menu button on the back was not responding at all. Clearly something was wrong. I turned the frame on/off, reset my wifi router, placed the frame by the router, etc, etc. Everything the website said on their troubleshooting section. I even deleted every photo assuming we sent too many than the storage could handle. No luck. I have a home office so it's not like I had issues on my end with WiFi. There was no actual customer service number to contact, which is the norm these days and fine, but email customer service did't get back to me for almost a week. I wanted this all set-up for a gift and needed time to return, receive new and set-up in time for Christmas. Thank goodness Amazon stepped in immediately and sent me a shipping label and full refund (even though this was a 3rd party vendor). As I wasn't going to make the same mistake twice, I started to do some more research on similar products. There are much better and more economical frames out there. Getting down to the basics: 1. There aren't a whole lot of "customized" options on here. The settings button is kind of a joke and only lets you select a wifi address or tell you "how it works" email address. No other real settings. You can select a different speed (in seconds) but I noticed it reset from my 5 seconds per frame to 10 seconds. Perhaps part of the original defect. Another review called this a "One Trick Pony" and boy were they right. 2. To delete photos, you have to go to each and do it one at a time. Select...delete. Select...delete. Kind of archaic. 3. Other frames have motion sensor on/off. Nice as this frame requires a hard wired outlet and you would need to manually turn off if this was, say, next to your nightstand and you didn't want the frame on when you slept. 4. The touchscreen is worse than the first version of whatever touchscreen device rolled out. Slow, pressure sensitivity was terrible, etc. Again archaic. 5. Does not play video. Many of them don't and the ones that do are more expensive. But just saying don't buy if you want to play video. In short, this was one of the more expensive frames out there. The lack of features, seemingly "old fashioned" tech and poor customer service makes this a hard pass for me. That is on top of the fact that mine came defective. I'll say they did finally get back to me on how to return for a refund, but too late for me. I'm hoping I have better results with NixPlay. Reviewed in the United States 🇺🇸 on September 17, 2022 It sits on my kitchen counter. All of my children send me photos to it. This gift has given me do much joy every single day. I this bought one for my sister in law when she became a grandmother. Best gift ever! Top reviews from other countries3.0 out of 5 stars Great Frame, USELESS software- DO NOT BUY Reviewed in Canada 🇨🇦 on February 14, 2021 Product works great, EXCEPT the software is complete CRAP because once a picture is added, the ONLY
way to remove it IS TO PAY & SUBSCRIBE TO THEIR PATHETIC SOFTWARE, soooo I'll be returning mine immediately. 3.0 out of 5 stars Great Frame, USELESS software- DO NOT BUY Product works great, EXCEPT the software is complete CRAP because once a picture is added, the ONLY way to remove it IS TO PAY & SUBSCRIBE TO THEIR PATHETIC SOFTWARE, soooo
I'll be returning mine immediately. Images in this review
3.0 out of 5 stars Have to pay for subscription to fully use app :( Reviewed in Canada 🇨🇦 on February 9, 2021 Like it for a gift for my grandparents but I don't like that you have to pay for a subscription to fully use the app or view videos on the frame 1.0 out of 5 stars Poor design, didn’t work at all Reviewed in Canada 🇨🇦 on January 7, 2021 Purchased this product for a Christmas gift and the product did had no wifi card installed. The wifi is required to load pictures and for initial set up. Technical support sent another frame and had the same issue with the replacement. (I did get a refund however already paid for a yearly subscription for the app to set up the frame) Would not recommend purchasing this seems like a poorly developed and tested product. 2.0 out of 5 stars Reselling used?? Reviewed in Canada 🇨🇦 on March 12, 2021 Product came already set up on another account and fully loaded with pictures. Support didn’t tell me how to reset it but I figured it out. So beware. Either they are reselling used product or your photos could show up on another persons purchase. Once I reset it it works fine. But I don’t trust the company. 5.0 out of 5 stars Great new technology Reviewed in Canada 🇨🇦 on February 27, 2021 Bought for elderly mother who had old digital frame with old pictures. It needed to be updated by loading with USB. This Skylight is perfect fo seniors or anyone. It has its own email address to which anyone can send photos to and it loads automatically. Perfect for the non tech savvy senior who wants pictures of kids and grandkids. A notice on screen pops up when new pictures are send in and added. Absolutely wonderful gift idea |
