MSI laptop screen not turning on after sleep

Many users who are using Laptops from different manufacturers are facing issues of either laptop won’t go to sleep, if it does then Power still remain ON and even they’ll find that CPU and fan are working as well. But there won’t be anything on the screen and you’ll not be able to wake it back from sleep. Not just laptops, even hybrid of Laptop and Tablet i.e. Surface Pro users are also facing similar issues, that only screen turn off, but board light, fan etch would be still working and also Surface Pro getting hot sometimes during sleep mode. These situation, users never faced before in “Windows 8.1”.

Users who’re facing this issue have laptops of:

  • HP Envy Series
  • Surface Pro
  • HP Pavilion
  • HP TouchSmart
  • Samsung Laptop with Nvidia or ATI Graphics Card
  • Lenovo Thinkpad
  • Acer Aspire

Usual issues are:

  • Laptop won’t go to sleep, if it does then Power still remain ON and FAN & CPU would be working.
  • Not able to turn ON after shutting down or sleeping laptop.
  • Computer goes to sleep or hibernate due to inactivity, but won’t wake up by any keyboard key press or mouse clicks even when both are set  to wake computer inside control panel.
  • When goes to sleep, cannot wake or gets only a blank screen.
  • If computer wake up, finger print sensor won’t accept the password and remain stuck to login screen.
  • Neither upgrade nor clean install of Windows 10 solve this issue
  • Can’t recover from sleep mode without a hard reset

With this list, it is clear that if somewhere drivers from manufacturers could be faulty, majority of users are facing this issue because of upgrade to Windows 10.

Solution 1

  • On the Desktop, right-click on This PC and select Properties.
  • On the left, choose Device Manager.
  • Click the arrow next to Display Adaptors to expand that category.
  • Right-click on Intel(R) HD Graphics Family or ATI or Nvidia which ever applies for your computer and select Update Driver Software.

MSI laptop screen not turning on after sleep

  • Choose the option to Search Automatically for Updated Driver Software.
  • Your computer should find and automatically install the updated driver.
  • After the installation is complete, restart your computer.

If this doesn’t fix the issue, then here’s another solution:

Solution 2

Rather than just updating the driver from windows update, let’s update the driver and force it to use driver files from previous windows installation where you didn’t had the issues i stated above.

  • On the Desktop, right-click on This PC and select Properties.
  • On the left, choose Device Manager.
  • Click the arrow next to Display Adapters to expand that category.
  • Right-click on Intel(R) HD Graphics Family or ATI or Nvidia which ever applies for your computer.
  • Click “Update Driver
  • Choose “Browse my computer from driver software”

MSI laptop screen not turning on after sleep

  • Enter “C:\” without quotes in search path for driver software and hit Next.

MSI laptop screen not turning on after sleep

  • Now computer shall search for graphics driver from your Previous windows installation and automatically re-install them.
  • Reboot the computer.

This should fix the wake up from sleep issue. However please note that this solution shall work only if you have upgraded to “Windows 10” and you’ve not deleted previous Windows installation folder i.e. “windows.old” folder, because computer shall gonna search for driver in this folder too for display driver.

Solution 3

If above solution proves to be temporary solution, then assuming you’ve already did steps of Solution 2. Then:

  • Go to “Device manager“.
  • Right click on Intel(R) HD Graphics Family or ATI or Nvidia which ever applies for your computer and select “Properties“.
  • Go to Driver Tab and Click “Roll Back Driver“.
  • Reboot your Computer.

Also on Trouble Fixers:

Although doing this solution doesn’t make any sense really, but many users have been able to get the issue fixed this way. So it’s worth a try.

Solution 4

For fixing wake up issue, you need to follow these steps and try to run the Power troubleshooter:

  1. Press Windows key + X on the keyboard.
  2. Click on Control panel.
  3. Type “Troubleshooting” without quotes in the Control panel search box.
  4. Click on Troubleshooting and click on View all.
  5. Click on Power troubleshooter and follow the on-screen instructions.

Also try to run the “System maintenance troubleshooter” from “Troubleshooting” lists after running “Power Troubleshooter“.

Also turn off “Fast Restart” in the power settings.

Although this solution has less chances for fixing wake up issues, still you can give it a try.

When my monitor began refusing to wake up from sleep mode, I started researching the issue and quickly discovered that I’m not alone in my troubles. In fact, by my completely unscientific estimates, it seems that everyone has suffered from this at one point or another.

Unfortunately, there is no universal cause for this, so there’s no universal solution. However, seeing as there are several possible ways to resolve this, I’m going to run through some of the most popular causes and solutions to this age-old issue.

Disable Deep Sleep (Dell Monitors)

Dell monitors (and maybe others) have a special feature called Deep Sleep, which lowers the power usage of your monitor even more than going into regular standby mode. It’s somewhere between outright unplugging in your monitor and just having it in standby.

In most cases, it’s not a very useful feature and can mean that if your monitor goes to sleep with your PC, then your monitor won’t automatically turn on again when your PC comes out of sleep.

This means you have to manually turn on your monitor when Deep Sleep is enabled. You can do that or just disable Deep Sleep on the monitor. To do this, turn on the On-Screen Display on your monitor, select “Others -> Monitor Deep Sleep,” then disable it there.

MSI laptop screen not turning on after sleep

Note that other monitor brands might also have this feature, so take a look in your monitor settings to see if you have it, then disable it if you like.

Disable PLL Overvoltage (ASUS Motherboards)

Asus deals with a lot of motherboards, and for the most part, they deal with them quite well, but there are a couple of quirks on them that can cause things to go a little bit wrong. For example, most modern-ish Asus boards have a feature called “PLL Overvoltage” enabled by default. This helps overclock your CPU that little bit more, so if you’re worried about eking out those extra few-hundred MHz out of your rig, you may want to leave it on.

But if getting your PC some sleep is a priority, then you may need to turn this feature off, and to do that, you need to go into the dreaded BIOS.

Reboot your PC, then as it’s booting, press the Delete key until the BIOS screen appears.

Things may vary a bit here from one motherboard to another, but to find the option, go into the “Advanced Mode” (the F7 key on my Asus Z97 MOBO).

MSI laptop screen not turning on after sleep

Next, select “AI Tweaker” from the options at the top of the screen, then click the drop-down next to “Internal PLL Overvoltage” and change it to OFF. Save the settings and exit the BIOS.

Sometimes those seemingly helpful power options in Windows can prove to be a liability, accidentally keeping certain things in a dormant state, even when they’re definitely meant to be on. Here’s how to make sure power management doesn’t interfere with your monitor.

Go to “Control Panel -> Power Options,” then select “Change plan settings,” for the power plan you’re currently using, and “Change advanced power settings.”

Next, scroll down to “PCI Express,” click the “+” icon next to it, and under “Link State Power Management,” change the setting to “Off” and click “Save changes.”

MSI laptop screen not turning on after sleep

Disable Auto-Detect in Monitor Settings

A seemingly simple option but a good one. When your monitor goes to sleep, the connection between it and the cable connecting it is severed. For some silly reason, however, when the connection gets re-established (when you bring your monitor out of Sleep mode), sometimes the monitor doesn’t re-establish that connection, even though the cable is still plugged in. A possible solution to this is to use the buttons on your monitor to switch off the “auto-detect” option.

One of these solutions should solve your woes with reawakening your monitor. While you’re working with Windows, see our list of Windows 10 registry hacks. Also see how to install unsigned drivers in Windows 10.