What do you call the study on how people understand their experiences meaningful?

Qualitative research is a form of social inquiry.  It is important to understand that qualitative research is not a single type of social inquiry.  Qualitative research emerges from a number of different research traditions or disciplines. As a result, there is great variation in approaches for doing qualitative research, and these approach are often in conflict. 

While there is great variation in qualitative research approaches, the following two features emerge across approaches:

  • interpretive - qualitative research focuses on understanding the way people interpret and make sense of their experiences and the world in which they live
  • naturalistic - qualitative research studies social phenomena in their natural settings 

Qualitative research:

  • Developed in the social and human sciences (hermenutics, phenomenoloy, sociology).
  • Involves the use and study of a variety of empirical materials - case study, personal experience, introspective, life story, interview, observational, historical, interactional and visual texts.
  • Typically involves gathering empirical materials using some form of observation or interviewing method.

Some definitions:

"Qualitative research is a form of social inquiry that focuses on the way people interpret and make sense of their experiences and the world in which they live.  A number of different approaches exist within the wider framework of this type of research, but most of these have the same aim: to understand the social reality of individuals, groups and cultures.  Researchers use qualitative approaches to explore the behavior, perspectives and experiences of the people they study.  The basis of qualitative research lies in the interpretive approach to social reality." (Holloway, 1997, p.2)

"Qualitative research, also called naturalistic inquiry, developed within the social and human sciences, and refers to theories on interpretation (hermeneutics) and human experience (phenomenology). They include various strategies for systematic collection, organization and interpretation of textual material obtained while talking with people or through observation.  The aim of such research is to investigate the meaning of social phenomena as experiened by the people themselves." (Malterud, 2001, p. 398).

"Qualitative research is multimethod in focus, involving an interpretive, naturalistic approach to its subject matter.  This means that qualitative researchers study things in their natural settings, attempting to make sense of, or interpret phenomena in terms of the meanings people bring to them.  Qualitative research involves the studied use and collection of a variety of empirical materials � case study, personal experience, introspective, life story, interview, observational, historical, interactional and visual texts � that describe routine and problematic moments and meanings in individuals' lives." (Denzin, NK & Lincoln, YS, 2004, p. 2).


Resources

Holloway, I. (1997). Basic Concepts for Qualitative Research. Oxford. Blackwell Science.

Malterud, K. (2001). The art and science of clinical knowledge: Evidence beyond measures and numbers. The Lancet. 358: 397-400.

Denzin, NK & Lincoln, YS. (1994). "Introduction: Entering the field of qualitative research." In NK Denzin and YS Lincoln (eds.) Handbook of Qualitative Research. pp. 1-18. Thousand Oaks: Sage.

Click here to return to Qualitative Research - Background

Published on June 19, 2020 by Pritha Bhandari. Revised on October 10, 2022.

Qualitative research involves collecting and analyzing non-numerical data (e.g., text, video, or audio) to understand concepts, opinions, or experiences. It can be used to gather in-depth insights into a problem or generate new ideas for research.

Qualitative research is the opposite of quantitative research, which involves collecting and analyzing numerical data for statistical analysis.

Qualitative research is commonly used in the humanities and social sciences, in subjects such as anthropology, sociology, education, health sciences, history, etc.

Qualitative research question examples
  • How does social media shape body image in teenagers?
  • How do children and adults interpret healthy eating in the UK?
  • What factors influence employee retention in a large organization?
  • How is anxiety experienced around the world?
  • How can teachers integrate social issues into science curriculums?

Approaches to qualitative research

Qualitative research is used to understand how people experience the world. While there are many approaches to qualitative research, they tend to be flexible and focus on retaining rich meaning when interpreting data.

Common approaches include grounded theory, ethnography, action research, phenomenological research, and narrative research. They share some similarities, but emphasize different aims and perspectives.

Qualitative research approaches
ApproachWhat does it involve?
Grounded theoryResearchers collect rich data on a topic of interest and develop theories inductively.
EthnographyResearchers immerse themselves in groups or organizations to understand their cultures.
Action researchResearchers and participants collaboratively link theory to practice to drive social change.
Phenomenological researchResearchers investigate a phenomenon or event by describing and interpreting participants’ lived experiences.
Narrative researchResearchers examine how stories are told to understand how participants perceive and make sense of their experiences.

Qualitative research methods

Each of the research approaches involve using one or more data collection methods. These are some of the most common qualitative methods:

  • Observations: recording what you have seen, heard, or encountered in detailed field notes.
  • Interviews: personally asking people questions in one-on-one conversations.
  • Focus groups: asking questions and generating discussion among a group of people.
  • Surveys: distributing questionnaires with open-ended questions.
  • Secondary research: collecting existing data in the form of texts, images, audio or video recordings, etc.
Research exampleTo research the culture of a large tech company, you decide to take an ethnographic approach. You work at the company for several months and use various methods to gather data:
  • You take field notes with observations and reflect on your own experiences of the company culture.
  • You distribute open-ended surveys to employees across all the company’s offices by email to find out if the culture varies across locations.
  • You conduct in-depth interviews with employees in your office to learn about their experiences and perspectives in greater detail.

Qualitative researchers often consider themselves “instruments” in research because all observations, interpretations and analyses are filtered through their own personal lens.

For this reason, when writing up your methodology for qualitative research, it’s important to reflect on your approach and to thoroughly explain the choices you made in collecting and analyzing the data.

Qualitative data analysis

Qualitative data can take the form of texts, photos, videos and audio. For example, you might be working with interview transcripts, survey responses, fieldnotes, or recordings from natural settings.

Most types of qualitative data analysis share the same five steps:

  1. Prepare and organize your data. This may mean transcribing interviews or typing up fieldnotes.
  2. Review and explore your data. Examine the data for patterns or repeated ideas that emerge.
  3. Develop a data coding system. Based on your initial ideas, establish a set of codes that you can apply to categorize your data.
  4. Assign codes to the data. For example, in qualitative survey analysis, this may mean going through each participant’s responses and tagging them with codes in a spreadsheet. As you go through your data, you can create new codes to add to your system if necessary.
  5. Identify recurring themes. Link codes together into cohesive, overarching themes.

There are several specific approaches to analyzing qualitative data. Although these methods share similar processes, they emphasize different concepts.

Qualitative data analysis
ApproachWhen to useExample
Content analysisTo describe and categorize common words, phrases, and ideas in qualitative data. A market researcher could perform content analysis to find out what kind of language is used in descriptions of therapeutic apps.
Thematic analysisTo identify and interpret patterns and themes in qualitative data. A psychologist could apply thematic analysis to travel blogs to explore how tourism shapes self-identity.
Textual analysisTo examine the content, structure, and design of texts. A media researcher could use textual analysis to understand how news coverage of celebrities has changed in the past decade.
Discourse analysisTo study communication and how language is used to achieve effects in specific contexts. A political scientist could use discourse analysis to study how politicians generate trust in election campaigns.

Advantages of qualitative research

Qualitative research often tries to preserve the voice and perspective of participants and can be adjusted as new research questions arise. Qualitative research is good for:

  • Flexibility

The data collection and analysis process can be adapted as new ideas or patterns emerge. They are not rigidly decided beforehand.

  • Natural settings

Data collection occurs in real-world contexts or in naturalistic ways.

  • Meaningful insights

Detailed descriptions of people’s experiences, feelings and perceptions can be used in designing, testing or improving systems or products.

  • Generation of new ideas

Open-ended responses mean that researchers can uncover novel problems or opportunities that they wouldn’t have thought of otherwise.

Disadvantages of qualitative research

Researchers must consider practical and theoretical limitations in analyzing and interpreting their data. Qualitative research suffers from:

  • Unreliability

The real-world setting often makes qualitative research unreliable because of uncontrolled factors that affect the data.

  • Subjectivity

Due to the researcher’s primary role in analyzing and interpreting data, qualitative research cannot be replicated. The researcher decides what is important and what is irrelevant in data analysis, so interpretations of the same data can vary greatly.

  • Limited generalizability

Small samples are often used to gather detailed data about specific contexts. Despite rigorous analysis procedures, it is difficult to draw generalizable conclusions because the data may be biased and unrepresentative of the wider population.

  • Labor-intensive

Although software can be used to manage and record large amounts of text, data analysis often has to be checked or performed manually.

Frequently asked questions about qualitative research

What are the main qualitative research approaches?

There are five common approaches to qualitative research:

  • Grounded theory involves collecting data in order to develop new theories.
  • Ethnography involves immersing yourself in a group or organization to understand its culture.
  • Narrative research involves interpreting stories to understand how people make sense of their experiences and perceptions.
  • Phenomenological research involves investigating phenomena through people’s lived experiences.
  • Action research links theory and practice in several cycles to drive innovative changes.

What is data collection?

Data collection is the systematic process by which observations or measurements are gathered in research. It is used in many different contexts by academics, governments, businesses, and other organizations.

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What is the study of experiences?

Phenomenology is the discipline that studies the subjective structures of experience, i.e. what it is like from the first-person perspective to experience different conscious events. When someone has an experience, they are presented with various items.

What research focuses on human experiences?

Phenomenological studies examine human experiences through the descriptions provided by the people involved. These experiences are called lived experiences. The goal of phenomenological studies is to describe the meaning that experiences hold for each subject.

What type of study is lived experiences?

Lived experience research in mental health is research that illuminates the perspectives and experiences of people who live with mental health issues and is conducted either by researchers with their own lived experience or in collaborative research teams that include people with lived experience [1, 2].

What is phenomenological research?

Phenomenological research is a qualitative research approach that seeks to understand and describe the universal essence of a phenomenon. The approach investigates the everyday experiences of human beings while suspending the researchers' preconceived assumptions about the phenomenon.