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To achieve digital transformation at enterprise scale, team leaders need to reengineer business processes before driving improvement strategies like automation or standardization. Why? Well, attempting to drive digital transformation on top of inefficient or ineffective processes will not only fail, but also expose operational challenges that are difficult to correct once the new and improved processes are in place. What is Business Process Reengineering and why should you do it?Business process reengineering (BPR) helps organizations reimagine their existing processes and redesign them to achieve extraordinary results. When Michael Hammer first introduced this idea, it was to bring attention to business owners that before you can improve the quality of customer service and reduce costs you will likely need to reassess your processes and redesign them to fit the new goals of the business. BPR allows companies to redesign their processes by enabling cross-functional teams to work together to determine areas of improvement and ways to optimize them for maximum value. In addition, it allows companies to make better decisions through better data dissemination which, as a result, ensures the organization is able to make sound improvements to their customer service. If done correctly, organizations will be able to deploy optimized business processes at a significantly faster rate and reduce costs by getting rid of activities that are unproductive and don’t bring value. BPR is a huge undertaking that leaves many business leaders questioning if the payoff is worth it. To help ease your mind, here are the top five benefits of re-engineering your business processes:
Remember this before you begin...Heading straight into process improvement strategies like automation risks “embalming” your current operating model. In other words, you risk automating or standardizing inefficient processes. To address this challenge, BPR comes into play to help the organization model the actions and flow of interrelated processes and technologies. Four key things to remember before you begin reengineering processes, as outlined by Forrester’s report Create a Governance Strategy to Meet the Process Imperative:
How Blueprint’s Business Transformation Platform Supports Business Process ReengineeringBlueprint’s Business Transformation Platform provides a centralized and collaborative space to capture, design, optimize, and connect all critical information related to how you run your business today so that you can improve for tomorrow. Blueprint enables teams to extract and ingest existing process data to get a complete understanding of current-state processes before any process improvement work begins. By doing this, teams can uncover information that may have previously been overlooked and merge them with the information from process discovery and mining tools to fill in the gaps - providing a complete current-state picture of your business processes. Blueprint’s Business Transformation Platform acts as a ‘single source of truth’ for all critical process information such as process diagrams, customer journeys, value streams, and more so that you can improve the efficiency of your process improvement efforts and enforce standards from a centralized location. Perhaps the main value of leveraging Blueprint for your BPR initiative is that it delivers a literal blueprint for your process improvement journey - by leveraging visual process modeling, business and IT stakeholders can work together to reengineer business processes and ensure they’re connected to overall business goals. Blueprint also provides Value Map Assessments for your entire automation estate, delivering recommendations on where your processes might have costly redundancies, where there's unnecessary complexity in your processes, and re-platforming opportunities to increase ROI. Download the brochure and find out everything you have to gain with a Blueprint Value Map Assessment.
Which of the following is the focus of business process reengineering?A major aim of BPR is to analyze workflows within and between business functions in order to optimize the end-to-end business process and eliminate tasks that do not improve performance or provide the customer with value. The use of IT to automate and integrate steps in the process is central to BPR initiatives.
What is the main principle of business process reengineering?Principles of BPR
Organize around outcomes, not tasks. Identify all the processes in an organization and prioritize them in a redesign urgency order. Integrate information processing work into the real work that produces the information. Treat dispersed resources from various areas as though they were centralized.
Which of the following best describes the business process?Which of the following best describes a business process? A business process is a logically related set of activities that defines how specific business tasks are performed, and it represents a unique way in which an organization coordinates work, information, and knowledge.
What is the most important factor in business reengineering process?Business Process Reengineering is more than just the adoption of new practices, but also should be tied to higher-end goals while simultaneously improving human capital. A well-thought out change management strategy is crucial for success. This also includes a robust communication and employee engagement plan.
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