The U.S. is expanding culturally at an unprecedented rate. According to a study published by the American Association of Colleges of Nursing, 37% (more than a third) of the American population are individuals from racial and ethnic minorities. Show
It’s estimated that by the year 2043, they will no longer be the minority. Unfortunately, only 19% of RNs in the workforce are from racial or ethnic minority backgrounds and this disparity has presented a number of challenges in caring for a culturally diverse population. The number of ethnically and culturally diverse groups is growing, and each has its own cultural traits. Additionally, some racial groups present unique health challenges specific to that group. From triage to discharge, nurses spend an increasingly significant amount of time with their patients, making it critical for them to become culturally competent. Cultural competency in the health care sector supports positive patient outcomes and improves medical research accuracy. The importance of assessment in residential care settings cannot be underestimated. It underpins the philosophical approach to person-centred care, an ideology that provides clients with greater control and responsibility regarding their own health and lifestyle. Related: Person-Centred Care Defined Why Do We Need to Assess Clients?Every client entering residential care should be given a comprehensive assessment to identify individual needs, preferences, and strengths. The assessment is undertaken by an interdisciplinary team and covers various aspects of their’ lives such as: physical, spiritual, cognitive, social, mental, and emotional. Client assessments lead to informed decisions that impact on care planning, resources allocation and other services. The assessment process determines the most appropriate and effective way to support clients. Assessment usually starts soon after admission, however it depends of the organization and availability of staff. Benefits of Conducting a Client Assessment
Who is involved in a Client Assessment?A partnership between the interdisciplinary team and client is necessary to conduct a successful assessment. Clients should be actively involved in their assessment as well as their family/ caregivers and close friends. In many organizations a case manager is assigned to support clients during the assessment process. Leisure and Health staff are responsible for the Social/Spiritual Care Plan that includes recreation, relaxation, community trips, club affiliation, and other aspects of daily life. Channels for Identifying Client Needs
Identification of Needs DefinedStaff should address the needs of clients and their families in a holistic way. This means that the assessment focuses on the whole person and their entire well-being, including physical, emotional, spiritual, mental, social and environmental. The Social & Spiritual Profile collects a client’s personal as well as confidential information that the facility may or may not share in the future and therefore should have secure storage. Gathering information may require more than one meeting with clients.
Tips for conducting a Client InterviewBe supportive and non-judgemental to encourage cooperation.
Tips for Conducting Family/Friend InterviewsTalking to family and friends may provide useful information about clients. Use discretion and be courteous.
Related: Communication Strategies that Improve Client Engagement Tips for Gathering Information through Client Observation
Some Useful Questions to Ask
Next Step: Developing a Care PlanBefore developing a care plan, it is important that staff communicate with other health practitioners to gather information outside the scope of their own roles e.g. behaviour management, psychological issues, and special dietary requirements amongst others. What is the first step in achieving cultural competency?Developing cultural awareness is often the first step in working with young people and families. This involves learning about the cultural norms, values, beliefs and practices of the CLD communities that your agency services.
What are the 4 steps of the cultural competency model?Cultural competence is comprised of four components: (a) Awareness of one's own cultural worldview, (b) Attitude towards cultural differences, (c) Knowledge of different cultural practices and worldviews, and; (d) Cross cultural Skills.
What are the 5 stages of cultural competence?Have the capacity to (1) value diversity, (2) conduct self-assessment, (3) manage the dynamics of difference, (4) acquire and institutionalize cultural knowledge, and (5) adapt to diversity and the cultural contexts of communities they serve.
What are the 4 C's of cultural assessment?These four values or cultural elements are termed as 4Cs of culture, namely Competence, Commitment, Contribution, and Character.
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