Representative Duties: Show
Instruct and act as a source of information for a minimum of three Medical Assistants. Serve as a source of information for on-going training and support issues pertaining to section. Identify areas for improvement in workflow, systems, coverage and continuity of care issues. Effectively and appropriately communicates recommendations and suggestions to management. Ensure clinic is running at optimal efficiency and staffed appropriately. Provide guidance and instruction to medical assistants on on-going clinic operations. Ensure staffing levels are sufficient, all examination rooms and clinical areas are appropriately stocked, all equipment is properly maintained and in compliance with requirements. Determine appropriate inventory levels and maintain levels in anticipation of clinic needs. Select, set up, and maintain medicals supplies and equipment. Serve as a resource for medical staff and clinicians in order to resolve patient conflict and other complex and challenging care issues. Prepare patients for continuing care after treatment and ensure continuity of treatment plan. Schedule and coordinate patient and test appointments, as needed. Provide alternative solutions to problems and offer resolutions to scheduling issues and conflicts. Provide physical care and carries out therapeutic and medical regimens. Obtain patient histories and medical information. Assess, report and record vital signs and measurements. Collect specimens. Observe patients for physical or emotional changes. Report observations. Facilitates timely processing of referrals for internal and external vendors. Coordinate and oversee preceptorship, mentoring, orientation and training for all new medical assistants within the section. Develop training curriculum. Oversee chart preparation and adherence to visit type guidelines in order to support and improve efficiency for each clinician’s schedule. Enter registry data as required and on a timely basis. May provide training and oversight to other medical assistants as registries continue to develop. May provide additional administrative support, including front desk coverage, as directed. Family: Clinical Yale University Clerical and Technical Job
Description Required Knowledge: Specialized college-level coursework or Associates degree; detailed but narrow knowledge in one or several work-related areas; substantial knowledge of broader field of learning. Working knowledge of University organizational policies and procedures generally; detailed knowledge of one or several narrow area of University rules and procedures. Required Skills: Extracts and compiles a range of data from written sources, from individuals by asking questions, or from one or several given databases, limited interpretation of data. Classify material for filing; use straightforward or complex filing systems. Understands more complicated written instructions, memoranda, and policy statements. Writes simple internal memoranda, fills out complex forms. Regular, skilled use of more complex machines such as word processors or personal computers. Performs one or several moderately complex laboratory or scientific procedures that are not reversible and are not expensive to duplicate; records results as necessary. Office and Administrative Skills: Keyboards materials that regularly include medical or legal terminology or foreign languages. Enters and retrieves data from semi-finished source documents on a personal computer, requiring both some interpretation of the source documents and a basic understanding of software parameters. Arranges for and coordinates schedules, appointments, projects, conferences, and major events. Advises, screens and refers callers and visitors. Experience, Education and Formal Training: Six years of related work experience, four of them in the same job family at the next lower level, and a high school level education; or four years of related work experience and an Associate degree; or little or no work experience and a Bachelor’s degree or an equivalent combination of experience and education. Complexity and Organization: Wide variety of complicated job tasks requiring coordinating numerous processes/methods. Coordinating and organizing other people’s work is a primary responsibility. Interpersonal Relations: Ongoing involvement outside immediate unit. Offers or obtains specialized information and provides assistance on complex matters. Understands and evaluates what is being said and responds with complex answers that may take time to give. Supervisory Guidelines: Work is subject to general review on an occasional basis. Incumbent plans and schedules own work and/or work of others based on the understanding of broadly defined objectives and priorities; supervisor reviews works after completion. Instruction provided only in new situations, methods, procedures that are not clearly related to existing tasks and duties. Independent Judgment: Established procedures/policies govern many work situations. Regular exercise of independent judgment or initiative. Problems cannot usually be solved by following established procedures; solutions must be found independently. Leadership Responsibility: Often provide work guidance, instruction or orientation of others. A primary responsibility is to distribute and monitor work. Impact and Consequence of Error: Work affects outside immediate work unit, but rarely outside the University. Errors are not necessarily recognizable and cannot always be corrected and can cause considerable harm or financial loss to individuals, departments, and the University, or to other individuals and groups. Working Conditions: Ongoing possibility of safety risks. Regular, multiple or conflicting demands, time pressures, deadlines, or emergencies. Regular sustained concentration. Considerable physical effort or a high degree of fine finger or hand dexterity. Certification: Certification as a Medical Assistant by the American Registry of Medical Assistants (ARMA) or the American Association of Medical Assistants (AAMA). What is the role of the medical assistant during the providers examination of this patient?The medical assistant will assist the physician with a patient's physical examination and health assessment by preparing the room, preparing the patient, assisting with the physical examination, knowing the physical examination format, and assisting the patient after the physical examination is complete.
Which category of skills include those that keep medical assistants practicing within their scope of practice?Cards In This Set. Which of the following is within the medical assistants scope of practice?They perform various administrative and clinical tasks, such as fielding phone calls and messages, taking vital signs, and rooming patients. MAs are often able to build strong relationships with the practice population and communicate effectively with patients.
Which of the following is a clinical responsibility of a medical assistant?Clinical Duties (may include, but not limited to): Taking medical histories. Explaining treatment procedures to patients. Preparing patients for examinations.
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